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VoiceCanary

Independent voice-agent evaluation

Every conversation.
A promise worth testing.

Voice AI testing, evaluation and review for the workflows your customers rely on. Verify what happened, catch failures before launch, and test every improvement.

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ConversationActionVerified outcome

Why VoiceCanary

Great conversations should lead to real results.

A smooth response is only part of the story. Test the moments that decide whether a customer’s task gets done.

Go beyond the happy path.

Rejected requests, missing information and unexpected replies reveal what a polished demo can miss.

See what really happened.

Bring the conversation, tool response and saved outcome together. Find the gap between a confident answer and a completed task.

Make every fix testable.

Keep the scenario and its evidence. Run it again after a change and review whether the outcome improved.

Inside a check

The answer. The action. The evidence.

Explore a scheduling example: the same rejected update, handled three ways. Follow each claim through to the saved result.

Explore the product

The agent confirmed a booking the system had rejected.

Example data

What the agent said

“All done — your appointment is booked for Tuesday the 14th at 9:30am with Dr. Alvarez.”

agent · 00:00:31

What the booking service returned

error

status:
504
error:
upstream_timeout
appointment_id:
—

Request was sent. No appointment identifier was returned.

What was actually saved

0 appointment records returned

Query returned zero appointments for patient pt_sy_2841 on 2026-04-14.

Release decision: BLOCKED

The transcript reads like a clean, successful call. Only the saved state shows there is no appointment.

Book a walkthrough

1 of 3 — False confirmation

From test to decision

A clearer path to your next release.

Keep testing, evidence and review connected throughout your development process.

How verification works
  1. 01

    Exercise the workflow

    Choose a scenario with a known expected outcome. Include failure conditions, not just successful requests.

  2. 02

    Inspect the evidence

    Follow the transcript and tool receipts to the saved system state. Keep missing evidence visible.

  3. 03

    Review and repeat

    Review the agent’s claims, inspect the checks, and compare compatible runs after a change.

Across industries

Different workflows. The same need for proof.

Explore the conversations and outcomes your team needs to test—from customer support and account changes to reservations and travel.

Customer support

Resolutions customers can rely on.

Financial services

Confidence in every account interaction.

Healthcare

Appointments with the right details.

Hospitality

Guest requests followed through.

Insurance

Clear answers. Traceable actions.

Retail

Order changes that actually happen.

Travel

Less uncertainty when plans change.

Your workflow.
Your success criteria.

Explore solutions

Build with evidence

Give your next release
a reason to be trusted.

Book a walkthrough tailored to your workflow. See how tests, evidence and review fit together.

Book a demo

A guided session for your team